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Technology, Change and Training the New Workforce
By Dan Bobinski Change is a constant, and with that change is an ongoing need for learning. New equipment, new employees and new policies are just a few reasons. But as our workplaces and the people...
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The Dangers of Pledging Confidentiality
By Dan Bobinski Do you have any coworkers who ask if you can keep a secret? Or perhaps you’ve had someone come up to you and say, “I’m going to tell you something, but you can’t tell a soul”? If your...
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Balancing Your Focus
By Dan Bobinski Heather came up to me at a recent conference to tell me a story. Seems that Heather has been a long-time employee with a well-known company. A few years ago, the department in which she...
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Meetings are Like Food
The parallels are eerily similar. Just like overeating, attending too many meetings can be a cause of indigestion. At the opposite end of the spectrum we find organizations suffering from meeting...
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Balancing the 4 Basic ‘Food Groups’ of Meetings
Last month in part one of this two-part series about meetings, I compared meetings to food, because as food is to humans, meetings are necessary for organizations to survive and thrive. I also pointed...
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Putting Quality in Your Customer Service
By Dan Bobinski I sometimes find myself shaking my head at companies that place little emphasis on customer service training. Notice I didn’t say “dollars,” but “emphasis.” Training in customer service...
View ArticleFive Character Components Every Supervisor Needs
By Dan Bobinski If you walk up to any employee in any company and ask what is necessary to create an engaged workplace, you’re likely to get a wide range of answers. There’s a good reason for this....
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Three Things That Will Impress Your Boss
Maybe you’re trying to get a promotion or a raise. Or, maybe you’re just a solid team player and your work ethic is top drawer. In such cases, you probably like hearing the words “good job” from your...
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Three ways bosses can impress employees
By Daniel Bobinski In my last column, I outlined three things employees can do to impress their bosses. This month, I turn the tables and address a few things those in authority can do to impress their...
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Don’t put ‘Integrity’ on your to-do list
By Daniel Bobinski Integrity is not a word we should write on our to-do lists. Integrity is what our to-do lists should be written on. What is integrity? It’s defined as being honest and having strong...
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